Privacy Policy

Introduction

Thank you for being a valued member of the Peritip BV community. Your trust in us with your  personal information when using our website www.peritip.com (“Site”) and services is highly  appreciated. We take your privacy seriously and aim to explain our privacy policy clearly in this  notice. It's important to us that you understand what information we collect, how we use it, and  your rights regarding it. Please take a moment to read through this carefully. If there are any terms  you disagree with, we kindly ask you to discontinue using our site and services. 

This privacy policy applies to all information collected through our website, related services, sales,  marketing, or events (collectively referred to as the “Site”). Please read it carefully to make  informed decisions about sharing your personal information with us. 

Why should I read this privacy policy?

This Privacy Policy ('policy') outlines how Peritip BV (hereinafter referred to as the “Company”,  “we”, “us”, “our”) collects, uses, discloses, and stores your personal information, along with your  statutory rights. We protect your personal information under the EU General Data Protection  Regulation (2016/679) (‘GDPR’) and other applicable laws. Any changes to this policy will be  effective immediately upon publication, so please check our website regularly for updates. If you  have any questions or concerns about our policy or practices, please contact us at  hello@peritip.com. By placing an order with Peritip, you provide your personal data. Through your  customer registration and order, you agree that we may store and use your data to fulfil the  agreement with you. If you disagree with how we handle your personal information or have  questions, please contact hello@peritip.com. 

Who is responsible for protecting my information? 

We are: Peritip BV 
Company number: 83436197 
Address: Voorduinstraat 6, 2023 PD, Haarlem, The Netherlands 
Email: hello@peritip.com 

Why and how do you collect my information?

*To process your orders on our web shop, receive payments and deliver purchased goods: 

When you purchase our products, we collect: First name, last name, delivery address, phone  number, email address, information about your paid purchase price and currency, your credit card  brand, type, BIN number and credit card issuer country, IP address, language, device type,  payment history. 

*To ensure security of our website and improve our website:  

When relevant: When you use our website or violate our Terms of Service. 

Information collected: IP address, device information and ID, web browser information,  information on your activity at our website, country, information about violations of Terms of  Service and inclusion into a blacklist. 

Legal basis: Legitimate interest (security and improvement of our website) (Art. 6 (1) (f) of GDPR). Source: Provided by you. 

Obligation to provide: Not obliged. 

Retention period: 1 month after your last use of the website; 10 years for information on violations  of Terms of Service and blacklist.

Legal basis: Contract (Art. 6 (1) (b) of GDPR). 

Source: Provided by you. 

Obligation to provide: Necessary to enter into a contract. Without this information, you cannot  purchase or receive our products. 

Retention period: 10 years. 

*To provide you with customer support:  

When relevant: When you submit an inquiry or file a complaint to our customer support.

Information collected: First name, last name, email address, country, telephone number, subject of  your inquiry, date of your inquiry, content of your inquiry, attachments to your inquiry, reply to your  inquiry, customer contact history, order ID. 

Legal basis: Consent (Art. 6 (1) (a) of GDPR). 

Source: Provided by you. Customer support service providers. 

Obligation to provide: Not obliged. 

Retention period: 10 years from the moment your last inquiry was received.

*To inform you about our products or show you internet ads:  

When relevant: When we want to inform you or ask your opinion about our products or show you  internet ads. 

Information collected: Full name, email, telephone number, IP address, order information, country,  post-back information, website that directed the company’s website, your interaction with internet  ads. 

Legal basis: Consent (Art. 6 (1) (a) of GDPR)). Customer relationship. Legitimate interest (direct  marketing and internet ads) (Art. 6 (1) (f) of GDPR). 

Source: Provided by you. Social media service providers. Marketing service providers. E commerce providers. 

Obligation to provide: Not obliged. 

Retention period: 5 years, unless you opt-out. 

*To interact with you via social media:  

When relevant: If you interact with our social media profiles (e.g., send a message, follow our  profiles, share a post, react to a post). 

Information collected: Name and surname, email address, gender, country, picture, message, time  and date the message was received, content of the message, message attachments, response to  the message, time of response to the message, information about Company’s rating, comments  on a post, post shares, information about post reactions. 

Legal basis: Consent (Art. 6 (1) (a) of GDPR)). 

Source: Provided by you and social media service providers. 

Obligation to provide: Not obliged. 

Retention period: 10 years from your last interaction with our social media profiles. 

*To carry out the selection of a potential employee:  

When relevant: When we receive your application for a job position, when you give us your  consent for storing your CV, or we contact you based on the information you publicly disclose on  professional social media platforms. 

Information collected: Full name, email, phone number, CV, work experience, other information  you provide us with. 

Legal basis: Consent (Art. 6 (1) (f) of GDPR) Contract (Art. 6 (1) (b) of GDPR). Legitimate interest (to  contact you if you made your information public) (Art. 6 (1) (f) of GDPR). 

Obligation to provide: Necessary to enter into a contract only where we intend to enter into an  employment contract with you. Without this information, we cannot enter into an employment  contract with you. 

Retention period: 6 months after the end of the relevant recruitment process. 5 years after you  give us your consent or publicly disclose your information on professional social media platforms. 

*To fulfil statutory accounting requirements:  

When relevant: When you order our products. 

Information collected: Full name, email address, telephone number, bank account number,  address, signature, invoices, reports, accounting documents, payments, paid amounts, other  information we are statutorily required to collect. 

Legal basis: Legal obligation (Art. 6 (1) (c) of GDPR). 

Source: Provided by you and audit service providers. 

Obligation to provide: Statutory requirement. Without this information, you cannot buy goods or  services from us. 

Retention period: 10 years following a transaction. 

*To defend our rights and interests: 

When relevant: In case we become a party to legal process which you are subject to or we are  statutorily required to collect information about you. 

Information collected: All of the aforementioned information, accounting and legal case files, legal  documents, other information you provide us

Who do you share my information with?

We share your information with information recipients, both within and outside European  Economic Area (EEA), in cases where necessary for the above-describe purposes and allowed in  accordance with applicable laws.

If you reside outside the European Economic Area, please note that these countries may not have  data protection laws as robust as those in your country. However, we will take all necessary  measures to safeguard your personal information in line with this privacy policy and relevant  legislation.

Information recipient or category of information recipient

Purpose of information transfer

Country of the recipient

European Commission decision on whether a non EEA country has an adequate level of information protection

Suitable safeguards that protect my information, when it is transferred to non-EEA countries

Accounting and audit service providers

To fulfil statutory accounting requirements

EU

N/A

N/A

Archiving service providers

To keep our archive

EU

N/A

N/A

Electronic communication service providers

To operate our electronic communications

EU

N/A

N/A

Attorneys, notaries, bailiffs, auditors, data protection officers, consultants

To ensure our compliance, defence our rights and interests

EU

N/A

N/A

E-mail and cloud hosting service providers

To operate IT resources

Worldwide

No

EU Standard Contractual Clauses

Banking, payment processing and other financial service providers

To process payments

Worldwide

No

EU Standard Contractual Clauses

Marketing and telemarketing service providers

To market our products

Worldwide

No

EU Standard Contractual Clauses

Shipping service providers and fulfillment centers

To ship our products

Worldwide

No

EU Standard Contractual Clauses

Customer support service providers

To provide customer support

Worldwide

No

EU Standard Contractual Clauses

Social media service providers

To manage our social media profiles

Worldwide

No

EU Standard Contractual Clauses

How we handle your social logins:

If you opt to register or log in to our websites using a social media account, we may gain access to  specific information about you. Our Site provides the option to register and log in using your third party social media account details (such as your Facebook login). Should you choose this method,  we will receive certain profile details about you from your social media provider. The profile  information we receive may vary depending on the social media provider involved but often  includes your name, email address, friends list, profile picture, as well as any other information you  opt to make public. When using Facebook to log in, we may also request access to additional  permissions related to your account, such as friends, check-ins, and likes. You have the option to  grant or deny us access to each individual permission. The information we receive will only be  used for the purposes described in this privacy policy or as otherwise outlined on the Site. Please  note that we do not govern, and thus are not accountable for, other uses of your personal  information by your third-party social media provider. We advise reviewing their privacy policy to  comprehend how they gather, use, and share your personal information, as well as how you can  manage your privacy preferences on their platforms and applications. 

What statutory rights do I have concerning my information?

Subject to the conditions and limitations set forth by relevant laws, you have the right: 

(i) To receive confirmation as to whether we collect information related to you and to request  access to that information.  

(ii) To rectify inaccurate or incorrect information or to supplement incomplete information.  (iii) To request deletion of the information we hold about you.  

(iv) To restrict the use of your information where you contest its accuracy, object to its processing,  or require it for legal purposes.  

(v) To request your information in a structured, commonly used, and machine-readable format.  (vi) To object to the processing of your information.  

(vii) To withdraw any consent provided for the processing of your information.  (viii) To lodge a complaint with supervisory authorities.  

(ix) Not to face discriminatory treatment while exercising your rights. Additional detailed information  on your rights and the circumstances in which they apply is provided in the sections below. 

What is my right to request access to information?

You have the right to request that we disclose certain information to you regarding our collection  and use of your information. Upon receipt and verification of your request, we will disclose to you  the categories of personal information we have collected about you, the categories of sources for  the personal information we collected about you, our business or commercial purposes for  collecting that personal information, the categories of third parties with whom we share that  personal information, the specific pieces of personal information we collected about you and other  information that we are obliged to provide under the applicable laws. We have disclosed the  information to third parties for a business or commercial purpose in this policy. 

What is my right to rectification?

You have the right to obtain the rectification of inaccurate personal information concerning you.  Considering the purposes of the processing, you also have the right to have incomplete information  completed, including by providing a supplementary statement.

What is my right to request deletion of information?

You have the right to request the deletion of your information collected and maintained by us in  cases where:  

(i) The information is no longer necessary for the purposes for which it was collected or otherwise  processed.  

(ii) You withdraw consent on which the processing is based, and there is no other legal ground for  the processing.  

(iii) You object to the processing, and there are no overriding legitimate grounds for the processing,  or you object to the processing for direct marketing purposes.  

(iv) The information has been unlawfully processed.  

(v) The information must be erased to comply with a legal obligation.  

(vi) The information has been collected in relation to the offer of information society services  directly to a child and is subject to consent. Upon receipt and verification of your request, we will  delete (and instruct our service providers to delete) your information from our records, unless  applicable laws do not permit deletion of the information in a specific case (e.g., retaining the  information is necessary for us or our service provider(s) to complete the transaction for which we  collected the personal information, provide a good or service that you requested, take actions  reasonably anticipated within the context of our ongoing business relationship with you, or  otherwise perform our contract with you, detect security incidents, protect against malicious,  deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities, comply  with a legal obligation, make other internal and lawful uses of that information that are compatible  with the context in which you provided it).  

What is my right to restrict the processing of information?

You have the right to restrict the processing of your information in cases where:  (i) The accuracy of the personal information is contested by you.  

(ii) The processing is unlawful, and you oppose the erasure of the personal information, instead  requesting the restriction of its use.  

(iii) We no longer need the personal information for processing purposes, but you require it for the  establishment, exercise, or defense of legal claims.  

(iv) You have objected to processing.

What is my right to information portability? 

You have the right to information portability in cases where you seek to receive the information you  have provided in a structured, commonly used, and machine-readable format, or to transmit that  information to another controller where the processing is based on consent or on a contract and is  carried out by automated means.

What is my right to object to the processing of my information?

You have the right to object to the processing of your information where the collection and use are  based on a task carried out in the public interest or in the exercise of official authority vested or  legitimate interest, including profiling, as explained in Section 3 of this policy, or where you object  to the collection of your personal information for direct marketing purposes.  

What are my privacy rights?

Peritip values your privacy rights. We enable users to review, modify, or terminate their account at  any time.  

You can review or change the information in your account or terminate your account by: 

• Logging into your account settings and updating your account  

• Contacting us using the contact information provided below  

Upon your request to terminate your account, we will deactivate or delete your account and  information from our active databases. However, certain information may be retained in our files to  prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms and Conditions,  and/or comply with legal requirements.  

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you  prefer, you can typically choose to remove or reject cookies via your browser settings. However,  doing so may impact certain features or services of our Site. To opt out of interest-based  advertising by advertisers on our Site, visit http://www.aboutads.info/choices/. For further  information, please see our Cookie Policy.  

Opting out of email marketing: You can unsubscribe from our marketing email list at any time by  clicking the unsubscribe link in the emails we send or by contacting us using the details provided  below. You will then be removed from the marketing email list. However, we may still need to send  you service-related emails necessary for the administration and use of your account. You can also  opt out by:  

• Noting your preferences at the time of registering your account with the Site.  • Logging into your account settings and updating your preferences.  

• Contacting us using the contact information provided below.  

What is my right to withdraw consent?

You have the right to withdraw any consent given regarding the processing of your information  where the processing is based on consent.  

What is my right to file a complaint with supervisory authorities?  

You have the right to lodge a complaint with supervisory authorities if you wish to file a complaint  with a supervisory authority, particularly in the Member State of your habitual residence, place of  work, or of an alleged infringement of the GDPR.  

What is my right to not receive discriminatory treatment while exercising my rights?

When exercising your rights under applicable laws, you also have the right to non-discrimination.  For example, you will not be denied goods or services, charged a different price, or provided a  different quality of goods and services because you exercised your rights under applicable laws.

How do I submit a request?

If you wish to exercise your rights as described above, please submit a request to us via email at  hello@peritip.com. You may use an authorised agent to submit a request to opt out on your behalf  if you provide us with written permission for the authorised agent to do so. If this is the case,  please provide us with a copy of the said permission. We may reject a request from an authorised  agent that does not provide proof of authorisation from you. You may also make a request on  behalf of your minor child. 

Do you use cookies and other tracking technologies?

We may use cookies and other tracking technologies to collect and store your information. Specific  information on how we use such technologies and how you can refuse certain cookies is outlined  in our Cookie Policy.  

Yes, our website places the following cookies on your device:

Cookie Name

Strictly Necessary and Statistics Cookies

Cookie Expiry

_fbp

Used to distinguish and keep track of unique users

3 months

_ga

This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

2 years

_gat

This cookie is used by Google Analytics to throttle request rate

1 day

_gad

This cookie stores and update a unique value for each page visited and is used to count and track page views.

1 day

__cfruid

Cookie associated with sites using CloudFlare, used to identify trusted web traffic

During your session only

_fw_cr m_v

Used to track Visitor/User identity and chat sessions performed by the User

1 year

_hjid

Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

1 year

_uetvid

This is a cookie utilised by Microsoft Bing Ads. It allows us to engage with a user that has previously visited our website.

1 year

XSRF TOKEN

This cookie is written to help with site security in preventing Cross Site Request Forgery attacks

1 day

enence _session

This is used to hold information about your current visit with us. This cookie is essential to the functionality of the site.

While visiting the website only

c

This cookie is used in order to detect spam and improve the web site's security. Does not store visitor specific data.

2 years

soundestID

This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.

While visiting the website only

soundtest-views

Assigns a specific ID to the visitor - This allows the website to determine the number of specific user-visits for analysis and statistics.

While visiting the website only

Cookie Name

Marketing Cookies

Cookie Expiry

ads/ga audiences

This cookie is used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across web sites.

While visiting the website only

REST/webTracking/ v1/ event

This cookie measures the efficiency of the web site’s marketing. The cookie is used to measure the conversion rate between website marketing and telephone response.

While visiting the website only

_gat_gtag_UA_136786017_1

This cookie is part of Google Analytics and is used to limit requests (throttle request rate).

1 minute

How can I manage cookies?

You have the option to configure your browser settings to decline some or all cookies, or to prompt  you for permission before accepting them. Please be aware that deleting or disabling cookies may  restrict your access to certain areas or features of our website. You can control the use of  functionality cookies, targeting cookies, or advertising cookies by adjusting your browser settings.  For guidance on managing cookies in your browser, please refer to the following links:  

- [Mozilla Firefox](https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website preferences)  

- [Google Chrome](https://support.google.com/chrome/answer/95647)  

- [Opera](https://www.opera.com/help/tutorials/security/privacy)  

- [Microsoft Edge](https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy)  - [Safari](https://support.apple.com/guide/safari/manage-cookies-and-website-information sfri11471/mac)  

What is your stance on third-party websites?

We do not assume responsibility for the security of any information shared with third-party  providers who advertise on our websites but are not affiliated with us. Our site may feature  advertisements from third parties that are not associated with us and may direct you to other  websites, online services, or mobile applications. We cannot guarantee the safety and privacy of  data provided to any third parties. Information collected by third parties is not covered by this  privacy policy. We are not liable for the content, privacy practices, or policies of any third parties,  including websites, services, or applications linked to or from our site. We advise reviewing the  policies of such third parties and contacting them directly with any inquiries.  

How do you keep my information safe?  

We are committed to safeguarding your personal information through a combination of  organisational and technical security measures. We have implemented appropriate technical and  organisational measures to protect the security of any personal information we process. However,  please be aware that while we strive to ensure the security of your personal information, the  internet itself is not entirely secure. Transmission of personal information to and from our site is at  your own risk. For added security, we recommend accessing our services within a secure  environment.  

Do you collect information from minors?

We do not knowingly collect or market to children under 18 years of age. By using our site, you  confirm that you are at least 18 years old or that you are the parent or guardian of a minor who is  using the site with your consent. If we discover that personal information has been collected from  users under 18 years of age, we will deactivate the account and take necessary steps to promptly  delete such data from our records. If you become aware of any data collected from children under  18, please contact us at hello@peritip.com.  

Do California residents have specific privacy rights?  

California residents are granted specific rights regarding access to their personal information.  California Civil Code Section 1798.83, also known as the “Shine The Light” law, allows California  residents to request and obtain information, free of charge once a year, about categories of  personal information (if any) disclosed to third parties for direct marketing purposes, and the  names and addresses of all third parties with whom personal information was shared in the  previous calendar year. California residents under 18 years of age who have registered accounts  with our site have the right to request removal of publicly posted data. To request removal, please  contact us at the provided contact information. While we will ensure data is no longer publicly  displayed, please note that it may not be entirely removed from our systems.

Do you update this policy?  

Yes, we will update this policy as required to remain compliant with relevant laws. We may revise  this privacy policy periodically, with updates indicated by a revised "Revised" date. Any such  updates will be effective upon publication. In the event of material changes to this policy, we may  notify you through prominent notices on our site or by direct notification. We encourage you to  review this privacy policy regularly to stay informed about how we protect your information.  

How can I contact your data protection officers?  

If you have questions, comments, or complaints about how we collect, use, and store your  personal information, our data protection officers are available to assist you. You can reach them  anytime via hello@peritip.com or by post at:  

Peritip b.v.  
Voorduinstraat 6  
2023 PD  
Haarlem  
The Netherlands